Shepard Capital Group

Shepard Capital Group is a Diversified Consulting, Training, & Collections Firm based in Atlanta Georgia. We specialize in Call Center Operations, Training, & Accounts Receivables Management.  We focus on excellence and continuous improvement; we are committed to empowering Organizations to achieve their financial goals.

 

Communication from Shepard Capital Group is from a Debt Collector attempting to collect a Debt. Any information obtained will be used for that purpose.

Reaching Business Owners and Call Center Professionals

We aim to reach Business Owners, Call Center Managers, Call Center Personnel, Collection Personnel, and Customer Service Personnel. Our services are tailored to enhance your team's capabilities and drive better results.

Solving the KPI Management Challenge

SHEPARD CAPITAL GROUP solves the critical problem of effective KPI Management, ensuring your call center operates at peak efficiency and achieves its strategic objectives.

A Proven Track Record of Excellence

What sets SHEPARD CAPITAL GROUP apart is our proven track record of excellence. Our staff brings over 150 years of collective experience, supported by rave reviews and numerous recommendations from satisfied clients. We offer specialized consulting and training in call center operations, including FDCPA Training, Customer Service Training (Individual & Company), and Handbook Creation. We also provide continued training in all areas of opportunity for your Organization.

"Shepard Capital Group transformed our call center's performance. Their training programs are top-notch!"

[E.D. Laramore], [CEO EZE Distribution]

Our story

We are a dedicated team committed to crafting exceptional experiences. Our focus lies in providing reliable and innovative solutions, driven by a deep respect for quality and a genuine desire to exceed expectations.

Our history

From modest beginnings, we've grown through unwavering dedication and a commitment to continuous improvement. Each step has reinforced our core belief in the power of collaboration and the importance of integrity. We're passionate about what we do, and we're excited to share our story with you.